- If you are experiencing an issue with FamilyWall, first make sure you have updated to the latest FamilyWall version from the App Store or the Google Play store.
- If you are running the latest update, try uninstalling and reinstalling the app on your phone.
Note: A default message might be displayed stating that your data may be lost. This will not be the case as all your data are stored on our servers.
- If you are still having the issue, try to restart your phone. If you have done all of these things and the problem continues, please send us an email at support@familyandco.com.
We are committed to providing you with the best possible assistance to help you get the most out of FamilyWall.
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